Troubleshooting

I never received my verification email

Last updated July 5, 2026

First, check your spam or promotions folder - verification emails are sent from notifications@xerionsoft.net and occasionally get filtered there.

If it still has not arrived after a few minutes, go to the login page and look for the Resend verification email link, which appears if you try to log in before verifying. This sends a fresh link to the same address.

Typed your email wrong when signing up?

No problem - just go through the sign-up form again with the correct email address. It will pick up where the mistyped attempt left off rather than blocking you.

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Still need help?

Email support@xerionsoft.net for anything: support, billing or account questions. We reply by email. Once you are signed in you can also open a support ticket and follow the replies from your dashboard.

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