Getting Started

Submitting a Support Ticket

Last updated July 2, 2026

Use the Support page to report a bug, suggest a feature, or ask a question.

Creating a ticket

Click "New Ticket," choose a category, and describe the issue in as much detail as you can.

Replies

You will receive an email when there is a reply, and you can reply back directly from the ticket page. Replying to a resolved ticket automatically reopens it.

Was this helpful? Email us and tell us what was missing. The article title is already in the subject line.

Still need help?

Email support@xerionsoft.net for anything: support, billing or account questions. We reply by email. Once you are signed in you can also open a support ticket and follow the replies from your dashboard.

Email support